CUSTOMER REVIEWS
Darla Hamm
22:33 19 Aug 20
The initial walk-through and quote were informative, giving me options regarding placement of units both inside and out. Information was offered to help me make the best decisions for my application. The workmen were courteous, professional and timely. The units function beautifully! I am so pleased with my Bryant ductless heatpump/AC system.
Vicki Johnson
01:57 13 Feb 21
Had an estimate done. Andy was great. Everything was explained to me, for me to understand. I would recommend.
Patricia Krook
17:33 15 Dec 19
Brian Bensman
02:25 23 Nov 21
Thank you Brad Ingle for all of your help tonight with getting my furnace back up and running. Greatly appreciate your help and attention to detail.
David Plummer
16:26 23 Mar 21
Had AC added. Very nice job by Eds.
Al Goetz
01:14 24 Feb 23
Our heat pump (also installed by Ed's) finally went out after 23 years of service. We decided to switch to gas for the replacement. Andy was great to work with on determining which units to use, and as the liaison on scheduling the project. Quentin (sp), Justin and Adam were the installers. They were professional and friendly, and were also wonderful to work with. Highly recommend Ed's for the services they cover.
Jaimee Isham
23:30 01 Apr 22
Originally, Blake came out to look at our leaky sewage pipe. Ultimately, it had to be repaired, as well as replacing our water heater and removing an old, inactive gas line. The following week, Duane came out and did the job. When I say top notch, I mean it! Very professional, caring and detailed. During our job, he saw our duct for the water heater (gas) was not sealed and completely corroded. Meaning some carbon monoxide had to be leaking out into our basement. He replaced this pipe and we are just extremely happy with the service! Wonderful customer service, we will definitely use Ed's again for any future needs! Very professional and you could tell both Blake and Duane care about their customers!
Chrissy Gerlaugh
16:45 12 Jul 22
Called for a clogged kitchen sink in the morning, got an immediate same day appointment window that they even came earlier than planned for. Blake and Noah were very nice and professional, and took care of the issue quickly and even looked into another concern I had on something else while they were here. Great job! Thanks!!
Patty Frey
11:55 19 Dec 19
Ed,s gave us a quote on new furnace and installed it the very next morning. I have never had such outstanding service from a company. It was very affordable and the technicians were outstanding. Thank you so much.
David Mohler
19:55 21 Dec 20
I've used Ed's Heating & Cooling on two separate furnace installations. Ed's is professional in every way: very communicative & responsive; clean & tidy; they get in and get the job done, without annoying you with meaningless rhetoric. They show up on time, set realistic expectations and then exceed them.
Robert
14:28 06 Jun 22
Want to thank Brad and Glen for the outstanding work installing a new Bryant system in our house. We accepted Andy's quote and the next day they showed up and worked like pros. (Sorry to the technician that did much of the work on day 1, I forget his name... red hair... been working there a long time.) I could ramble on with details, but I'd heard good things about Ed's and I'm glad we chose them.
David Dunaway
03:14 20 Jan 21
I had Ed's do two pretty good sized jobs on my barn. Shane and his Team were so responsive and scheduled in around other contractors. They did what they said, when they said it, finished on time, and followed up. The price was right too. Whatever I needed, they did it. I can't say enough!
kylie kistler
20:29 20 Feb 19
They did a wonderful job on my bakery in vandalia. The guys were courteous, hard working, and had great attitudes. Thank you for everything!!
rose weiss
03:46 30 Oct 20
My employer supports Ed's. They have done work for us a few years now. Decided to use them for some residential work. Very honest, professional company. Highly recommend Ed's.
Terri Trame
15:50 12 May 22
This is what a professional HVAC technicians truck looks like. I was very impressed! He was very nice too! Zachary was amazing!
L K
11:41 22 Aug 19
I have used Ed's for all 3 of their services and am so happy with the work they do and the great service they provide. They show up on time and never try to up-sell me. They have always had very professional service people and the office staff is very friendly. You can't go wrong with Ed's!
Rob Welles
16:57 28 Nov 22
Brad Donathan
16:38 01 Jun 23
Customer oriented. Techs very pleasant and punctual.
Zach Schatz
22:21 05 Jun 21
Jim Williams
23:09 01 Oct 20
Ed's personal did a great job. From estimate to install. The guys were on time and really knew their job. They , were really courteous and polite. Again, great job guys. Would really recommend for A/C and furnace replacement.
L JB
12:25 20 Jan 23
L&T A
18:11 16 Mar 23
Installed new heating system. Fast and cleaned up everything after. Friendly and knowledgeable installers. Thank you Quintan and Justin for a great job.
Brian Schwieterman
20:09 20 Jun 22
We have used Ed’s Heating and Cooling since 2004 and have not been disappointed in the professional and friendly service we received every time from our first system (2004) to now our second system (2022). They clearly communicated the system and the installation process. Would recommend to anyone requiring HVAC needs. Thank you again Ed’s!
Paige Landis
20:20 01 May 21
They installed our new furnace in one day! Very professional service! They truly care about their customers!
Greg B
20:01 24 May 21
Ed's came highly recommended by a friend who has been using their services for years at both his home and place of business. Based on that and many positive on-line reviews, I decided to give them a try. I had a water softener issue where the salt in the brine tank had turned hard and also formed a salt bridge at top due to 6 months of nonuse. Ed's sent "Mike" who is a veteran plumber. Appt window was between 1:00 and 3:00. Mike called around 12:15 and stated he was running early, and if it would be ok to come before 1:00. Which for me was great! Mike showed up, and shortly thereafter had the brine tank completely cleaned out, new salt refilled, recycled the water softener and everything is now working again! Plus Mike's a nice guy and pleasure to talk with. Great job by Mike and highly recommend him as well as Ed's!
Derick Latimer
22:32 21 Mar 23
Had a full furnace and AC installed today and I could not be more impressed. From Andy explaining our system options to Quintan and Justin doing the entire install in less than 6 hours. It was more painless than I could have imagined and we are SO thankful to be living in a warm and comfortable house again.
Robs Model Room Greene
18:16 22 May 19
Wonderful Electrician named Ron relocated my fuse box-service panel, it was a big job! Ron was thorough and polite, he corrected some additional issues with the panel for me without charge. Electrician named Josh came out in the rain and replaced cover box on the exterior of my home, he also removed a dead bird and chipmunk that had gotten into the broken box (gross)..They are always on time and always helpful. Fantastic Electricians! I would recommend Ed”s to anyone looking for affordable, quality work.
Paul Bates
02:29 03 Oct 20
I had a out building that was fired damage and I needed to have the gas,electric,and water disconnected so can tear the building down. Shane came out and had all three utilities unconnected in about a hour and a half. I was surprised at the very reasonable the total bill. Shane was very friendly and very professional. Would recommend Ed's Heating for any issues you have with your house when it comes to your utilities repair and service
Laura Ankeny
20:38 09 Aug 21
Highly recommend! Installed a new furnace and AC unit all in one day. Very professional. Excellent service and price. Could not be happier!
John Bruno
00:15 28 Sep 20
Ed's Heating & Cooling, Thank you Andy for giving me several options for my families heating and cooling needs. You explained those options well. There was no pressure while making my decision to go with Ed's and, you scheduled my installation the following week. The installation crew of Jason, Mike, and Chris were prompt, professional, and had all the working knowledge that I was expecting to get. I shouldn't need any HVAC work for some time however, should a plumbing or electrical need arise, I wouldn't hesitate to contact Ed's for those services. Thank you again fellows.
Sara Monserret
02:46 02 Feb 23
All around great experience every time I’ve called or used Ed’s I’ve been really happy.They are all very professional, knowledgeable, they do a very thorough job inspecting issues & offering solutions. I’m extremely happy with everything. The customer service of the reception is fantastic.They did multiple major pipe replacement & repairs, A water heater install, & electric panel upgrade. Every job looks so clean. They are always prompt & on time. They recommend a really great professional contractor. I just feel like I owe a thank you to the whole company for keeping my 200 year old house going!
Patricia Kukulka
19:55 01 Sep 20
We hired Ed's to complete a large electrical job at our new home - we are renovating the kitchen, half bath, and laundry room. This included taking out walls and was not a small project. Ed's provided a quote quickly, scheduled the job right away, and got started. We have used Ed's for many projects in the past and, as always, the team was on time, polite, professional and fun to work with.We were unhappy with a couple holes that were drilled in our new cabinets (they were training new team members) so we reached out to Shane to discuss it. He responded IMMEDIATELY and scheduled time to fix it. What a beautiful job they did!Ed's (and Shane) went above and beyond to make sure we were happy with the outcome of the project and exceeded our expectations in every way. I highly recommend Ed's because they always make sure you are satisfied with their work and if you're not, they fix it - that's what makes companies great. We look forward to using Ed's in the future!Thank you, Shane and team!
Alek Martin
10:06 12 Aug 21
I had Ed’s do a few large projects in my home. Install all new plumbing, all new central from scratch, many electrical projects and was very impressed and pleased with the quality, attention to detail and responsiveness. Highly recommend them for any air, plumbing or electrical.
Tim Fields
20:42 02 Feb 23
Installation team of Derricke and Brad were outstanding. Very courteous and professional! Explained the new equipment and demonstrated system operation. Works great!
Robert Reynolds
19:45 21 Jun 20
Patti Gostomsky
23:12 26 Nov 19
David Henry
14:20 24 Dec 19
Great professional service provided by Ed’s Plumbing. The guy who helped us, Chaz, was extremely kind, knowledgeable, and helpful. Highly recommended.
Bill Idle
18:11 10 Feb 20
Heating,cooling,plumbing are excellent We have called them for the last 20 years.
John Bauer
17:27 08 Jul 22
Prompt and professional. I always us Ed's for Hvac service
Donald Mansmann
19:18 19 Oct 21
Had a new HVAC system installation. Agent said it may take up to a day and 1/2 to complete the install. Techs had it done in around 6 hours. Very professional and when they left you never knew they were there.
Kristyn Bridges
18:23 10 May 23
Bo Landess
15:13 14 Jun 21
About 14 days ago, my old geothermal unit stopped cooling. The local contractor refused service and a friend in Tipp City recommended Ed's. I called and Jessica answered the phone in two rings - no menus, no waiting, just a friendly greeting. She was able to schedule a diagnostic appt THAT DAY. The tech arrived on-time and we decided together that replacement was the best option given the old unit's age. JL gave me a visit and took time to review my options. The new unit and accessories were ordered right then and showed up a few days later. On install day, the team showed up on-time and got right to work. They left my basement neat & tidy and cleaned up all debris from the work so far. Over the next two days, they got the new components installed and functioning perfectly. Again, my basement was cleaner than they found it when they left. The final day was pipe insulation and final connections. Brad was in and out quickly and did a great job routing, installing, and insulating the new plumbing. Very, very pleased with the entire experience. I will absolutely use Ed's in the future.
Lisa Baker
21:18 15 Feb 20
Service was excellent.
Christina Tolle
00:54 14 Apr 21
I used Ed's for the first time yesterday and I will be using them from now on. We replaced our hot water heater but still did not have hot water. (My husband has replaced many in his day so it was put in right.) We were having trouble with our breaker so we didn't know if it was a plumbing problem or an electrical problem. They had someone out the same day and the problem was fixed within an hour. While he was here he also gave us a quote to replace our breaker box and add a 50 amp plug in our garage for our camper. The quote surprised me (in a good way) and I will be having them replace that in the near future. Duane was friendly and professional and made a very stressful day a little better. Thank you!
Darla Stone
14:37 15 Nov 19
Janet Wirth
18:51 10 Jun 21
Outstanding customer service! We have used Ed’s for years and have always had a great experience! Highly recommend this company! Jason and Quinton were OUTSTANDING!
Todd Malone
06:45 06 Jan 22
Rob Caudill
13:29 04 Jan 20
Best price for my new furnace. Very good job installing. Very professional, neat and thorough.
Sandy M
00:31 02 Feb 22
Our furnace had gone out, we called Ed’s mid afternoon and they had a technician out by 5:00 pm. Due to different problems the technician Charlie ended up making numerous trips to fix the problems. We have been very pleased with the service that we received. Charlie thank you for all your help with getting our furnace running. Highly recommend this company.
Cindy Post
23:15 23 Mar 21
Gerald Webb
06:25 21 Jan 20
Knowledge, reliable
Patricia Weis
15:45 19 May 19
marilyn florkey
15:14 21 Feb 23
Who wants their furnace to play dead in February? Called Ed’s on the recommendation of my daughter who just had a furnace installed by them. From Tonya who scheduled my service call and including Mike, Chandler, Andy, Jason, Justin, and Quinton , they were all professional, courteous, helpful, prompt, and above all knowledgeable! Since the clock was ticking on our air and hot water tank, we had them replaced also. Can’t recommend this fine company and their employees enough!
Regina Whitenack
01:19 31 May 19
Quick, professional, and affordable with flexible scheduling.
Lisa Bixler
18:12 21 Apr 21
Installed new heating & air units.Very happy!
Pamala Gambill
22:31 02 Dec 20
Excellent service and price. Purchased and installed an IWave R, we can already tell the difference Highly Recommend Ed's
J Sny
13:50 21 Jan 23
We recently had a large branch take out our electrical service to include the mast on the house. Eds crew were here the next morning on time and by 1pm they had replaced and upgraded everything. The county inspector even commented on the quality of their work. We highly recommend them.
Joe&Tara Mitchell
18:26 10 Jun 22
I had a great experience with Ed's on 17 Dec 21, when a tech came out to diagnose a leaking vent pipe. The job turned out to be easy enough for him to address right there during the initial service call, but he made the mistake of asking me if there was anything else I wanted him to look at. Oh, did I...Long story short, I had a drop-in jacuzzi tub with leaking handles, a dripping faucet, and a grated cover over an opening only wide enough to offer access to the motor. He tried to get a look at the plumbing after removing the grate and said I would need to cut through the tub enclosure to even reach the cartridges. Fast forward some months, I submitted a claim for that tub and another leaking bath spout/worn cartridge with my home warranty company--and then IMMEDIATELY called to tell them I intended to go out-of-network (because if you live in this area and have needed plumbing work before, well, you already know). I was on the schedule with Ed's for a tech to come out the next week.When the gentleman looked at the aforementioned tub and guest bath, he assured me he knew exactly what to do. I didn't even question that, but when he made the same "mistake" of asking if I had anymore questions, I wasted no time showing him a worrisome kitchen sink, a noisy garbage disposal, and an ugly ceiling fan on a vaulted ceiling. In five minutes, I was advised just to caulk around the sink and if I wanted to match the counter, get the almond color; reassured the garbage disposal was working fine; and yes, Ed's can do whatever electrical I need. Ed's front office called that afternoon to schedule repairs (the next available was 8 business days, which I think is normal), he arrived today during his 2-hour window to perform the repairs, and was a professional start to finish. When I asked if I needed to have furnished the new grate for the tub, he told me he already bought it, and man, it looks like it's always been there. Not one corner was cut--a very clean install. Same regarding the guest bath--with new caulk around the one-handle cover plate to prevent water falling behind the wall--and both baths are quiet for the first time in what feels like forever.I swear, I am never going anywhere else for plumbing and I'm going to them for the electrical jobs that are too big for my britches, too. What about heating and cooling?, you ask. Well, although the HVAC contractor my home warranty assigned for another job last fall was good, I went to Ed's out-of-pocket for a home humidifier install. Because of these positive interactions and their quality work, yeah--I will probably go to them for any of the four domains they cover because Ed's is the real deal. They are worth the extra bit of money (and the extra bit of legwork in filing a reimbursement with my home warranty company).If anyone at Ed's reads this, I never remember names--ever--so please use the dates I provided to identify these pros and recognize them.
Andy
00:30 14 Jul 21
I have been using Ed's for various things over the years, from my business to my house. They are always helpful and professional. Mike is amazing. Keep up the good work
Terri Harris
16:57 08 Dec 21
Professional and made all options available. Made us feel comfortable with our decisions and were on time. Service very affordable. Will call call again
shawn waler
01:18 21 Aug 20
Very quick and efficient work.
Peter Lindeman
18:54 19 Aug 19
Quick service, well trained techs and friendly customer service folks.
Shane Chaney
00:26 06 Jun 21
Marvin Garmon
19:19 25 Nov 20
Ed's HVAC responded quickly to my request for a review of my entire HVAC system on November 23, 2020 at no charge. I knew the entire system needed to be replaced. Andy (HVAC rep) showed up on time. He did now try to sale me a system I did not need. He went off the data based upon square footage of our home. The entire system was installed the next day. The Techs. from Ed's, Jason and Mike were great! They arrived on time and were finished in the after around 3 p.m. The system works great....the entire home over 2300 sq. ft. remains at constant temp of 70 degrees and ran very quite. The entire crew were very professional in every way. Highly recommend! Major G
Sheila Spahr
02:34 02 Feb 23
I have never experienced great service like Ed's Heatling CoolingPlumbing Electric. After some bumps in the road with my furnace and other companies not being honest with me, I decided on Ed's. They do what they say they will, on time, personable and did not omitt any details on the installation of my new furnace. Great job. Thanks to all of you for your service.
B. D.
00:15 25 Sep 21
A+++ This company was recommended by my insurance agent. Ed's replaced the cheap plastic main water pipe that the Huber builder used when my home was built. It had cracked and was leaking. My water bill had doubled. Ed's scheduled a visit within a week of my call.Their lead plumber Jimmie gave me an estimate and the work was scheduled the following week. His confidence and experience calmed my fears...because here I was with a main water line leaking gallons of water that I have to pay for! Their office staff Jessica and Mike submitted the necessary paperwork to my insurance company very promptly. Jimmie and Tyler worked very hard to replace that pipe. They even worked in the pouring rain! I watched them from my doorbell camera while I was at work. Wow! Was I impressed! If you want good quality work from a legitimate company this is the company to call. I am very pleased with a job well done and will be a return customer in the future for my HVAC needs. I sure hope Ed's appreciates their employees and pays them well because they are awesome!
Sergio Cobos
17:13 25 May 22
This guys are the best in the business, their customer service is the best, very honest and fair.I highly recommend them.
Russ Davis
20:45 15 Jun 22
Brandon Staley
15:47 20 Feb 20
I called Ed’s out and they treated us with respect and answered all of our questions that we had. Mike was amazing, friendly and very knowledge about the electric work we had done.. The service manager Shane was polite, friendly, and knowledge. They were very helpful and will use ED’s and will recommend them in the future.
Timothy Schaeffer
11:52 31 May 21
Great reliable service!
Alex Horton
15:44 13 Jul 21
Very clean and worked very quickly! Quinton and Justin did a great job! 🙂
Carol Lutz
00:12 03 Jan 20
Over the holidays our family was wow'd when they saw our updated bathroom. The shower is what amazed everyone the most. Great job by Duane and Stephan.
Randy Miller
00:46 15 Feb 21
Jack Harris
16:59 22 Oct 20
Wired up 220 plug for our stove, very nice person will use them again
Ken Clarkston
20:44 19 Feb 21
We used Ed's Plumbing services here at the Gospel Mission this morning. They came out immediately to resolve our situation and handled it quickly and efficiently. We would highly recommend their services. Thank you Ed's Plumbing for "saving the day"!
pink princess
22:00 07 Jun 21
On time, worked quick, super nice. Will hire again
David Crawford
01:49 17 Jul 20
I broke the shutoff valve to our toilet trying to do a home repair. Water spraying everywhere. After shutting offnthenwater and cleaning the mess, we called Ed's. They were at the house in lessnthan an hour. Dwayne the plumber was very profesional, curtious, and fixed the problem quickly. He had the parts on hand to replace the tank float mechanism I triednto fixnand screwed up. My and I have several health issues and are very COVID susceptible. Dywane was very carefu and safety conscious with masks,nsocialndistancing, booties, and the works. Highly recommend Ed's.
Ray Gibson
21:40 08 Apr 21
Gail Markoff
15:50 28 Oct 19
Clean professional and fair. Highly recommend this team!
Angela k
14:31 05 Oct 20
I highly recommend Ed’s. I had an iWave air purifier installed recently and it has definitely exceeded my expectations. Since it was installed I have noticed a significant reduction in the amount of dust accumulating on surfaces and floating in the air. My son’s allergy symptoms have improved and my house smells fresher. If my son gets a cold or any other virus, indoor allergies intensify his symptoms. Having the air cleaned in the vents before it circulates in the house is a huge benefit.
Ben Holmes
16:29 02 Mar 21
The service from Ed’s was prompt, professional, and trustworthy. I’m a first-time homeowner, and it’s great to know we found a plumbing service we can call who won’t try to inflate prices or make up problems. We’ll be using Ed’s!
Mariano “La Pampa” Rios
20:30 10 Jun 20
Professional services. Muy profecional.
DAVE RICHEY
20:44 24 May 22
Justin and Adam installed a new AC system in my home. They were professional and courteous. They cleaned up after themselves and you could not tell they were in my home. Thank you for the great service!
Nathan Holobaugh
00:53 13 Feb 22
Best techs in the area. You can trust these guys in your home.
Peter Wung
22:46 02 Jul 19
They do good work. Not the most economical, but they are very good.
Scott Ogle
12:29 21 May 21
Ed's team installed a replacement attic AC unit to my 2nd floor home and added a new standing platform in front of the new system for future maintenance. This new system replaced a 11 year old unit that had some previous installation issues. They repaired and upgraded the existing duct configurations while adding a new attic and outside system. The work was done extremely efficiently and cleanly. Their team took lots of pictures in lieu of me having to go into the attic to see for myself, then reviewed the new system with new thermostat operation.It was nice to get a good night's sleep with some new cool air!ScottHuber Heights, OH
BRYANT FACTORY AUTHORIZED DEALER
Although Ed’s Heating Cooling Plumbing Electric proudly sells Bryant air conditioning units for new installations, we repair and maintain all major air conditioning brands. Contact us today to find out how we can help with your air conditioner needs!
